What is the return policy?

If you have not received your order within:

- QLD/NSW/VIC/SA/ACT Regular post 7 working days/ Express post 1-2 business days.
- TAS/NT/WA Regular post 10 working days/ Express post 2-3 business days.
- International orders 15 working days. 

Please email us customercare@iffthelabel.com immediately.

My parcel hasn't arrived yet. What do I do?

If you have not received your order within:

- QLD/NSW/VIC/SA/ACT Regular post 7 working days/ Express post 1-2 business days.
- TAS/NT/WA Regular post 10 working days/ Express post 2-3 business days.
- International orders 15 working days. 

Please email us customercare@iffthelabel.com immediately.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Do you have a store?

We are currently an online store, with occasional appearances at weekend markets. Follow us on Instagram for the latest updates and market details.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.